■ Scope of applicability
■ The purposes and categories of personal data collection
For the purposes of marketing, providing advertisements (including those provided by Osmile or third parties), customer management and service, operating telecommunication businesses and telecommunication value-added network businesses, providing network communication and information services, regulatory supervision of telecommunications and communications, providing internet shopping and other e-commerce services, fulfilling legal and contractual obligations, protecting the rights and interests of the parties and interested parties, providing after-sales services, and operating businesses in conformance with the lines of business specified in the business registration or articles of incorporation, Osmile, in accordance with the nature of each of those services, may possibly collect your name, contact information (including, but not limited to, telephone number, email address, and postal address), the name of the entity you work for, your occupational title, information necessary for completing collection of data.
In addition, to improve service quality, Osmile, in accordance with the nature of the services it provides, will record the user's IP address and the data of the activities engaged in by the user in using Osmile services (e.g. the telephone number dialed by the user and the location for communication selected by the user). But such data will be used only to analyze the network traffic and communication quality and to study network behavior so that the quality of Osmile services can be improved, and the data will be used only in aggregate analysis and will not be linked to any specific individuals.
In practice, you will be providing the following two types of data when you use the Osmile service:
(1) Active data: Personal data that you voluntarily provide to Osmile.
(2) Passive data: Data automatically generated by the system when you use the Osmile service.
The three types of data are explained as follows:
Active data: Active data encompasses all information that is used to verify your identity and provide services for you, and such data includes your Osmile user account and password, which are directly stored in the central servers of Osmile. Active data also includes payment data in connection with your decisions about purchase of paid or value added services. Active data further includes other data that you voluntarily provide.
Osmile will use any letters spontaneously sent and questions or feedback filled in the forms by users to improve the software. Osmile also reserves the right to use those comments or feedback in marketing activities. If Osmile decides to disclose the comment of a user on the website or to use it in other types of marketing activities, Osmile will not disclose any information that is likely to reveal the identity of the user, or alternatively, Osmile will disclose the information only after obtaining the consent of the user.
Passive data: Passive data means information necessary for the provision of better functionality and improvement of service quality. Such information includes the version of the software you use. Passive data is generated automatically. Except for the various anonymous data collected by the system as statistics, none of the other information will be stored in the central servers. The statistics are used only to provide you with better service quality and to find out whether there is anyone attempting to vandalize the payment system or engage in other improper conduct.
■ The use of personal data
The personal data collected by Osmile that is sufficient to identify a user is provided only for processing and use by Osmile internally in accordance with the purposes of its collection. Osmile will not provide information sufficient to identify a user to any third party (either onshore or offshore), or use the data for any purpose other than the purposes for which it is collected, unless it gives prior explanation, or as necessary for the purpose of completing provision of services or fulfilling contractual obligations, or as necessary for the completion or execution of relevant services or functions for which you have already registered for use, or in accordance with applicable laws and regulations, or as ordered or requested by a competent authority so empowered.
Osmile will continue to retain, process, and use relevant information during the effective term of the Agreement and the period for which the information is required to be retained as provided by laws or regulations.
■ Data security
Osmile will maintain the security of personal data by employing reasonable technology and procedures consistent with industry standards.
In the process of using Osmile, the files in your computer, the information you transmit to Osmile, and the resource of your computer are all protected in accordance with advanced technologies. Protection mechanisms are in place for all of the data you provide, and the data searchable by others will be limited to only what you have set in the personal profile to be available for search by others. All passive data will be stored only temporarily in a secure database, and only anonymous statistics will be collected (with the exception of the data required for the billing systems of certain paid or value-added services that require Osmile to collect your information to confirm your identity and to comply with local laws and regulations). The resource of your computer will not be accessed by third parties because of the use of the Osmile service.
■ Rights of the party whose data is collected
Users may log in to the Osmile website to search or review their own personal data. If your personal data has changed, or you discover your personal data is incorrect, you may request revision or correction at any time.
The party whose data is collected may request a search or review of their own personal data or may request that the party be given a copy, provided that Osmile may collect necessary fees and costs at its discretion. When there no longer exists a purpose for collecting the data, or the prescribed period has expired, you may request that the data be deleted or that processing and use of the data cease, provided that this does not apply when the data is necessary for Osmile in its execution of duties or business.
If you wish to delete any user data that has been registered with Osmile, you may contact Osmile by sending an email to the customer service mailbox, or alternatively, you may contact the customer service personnel of Osmile directly using the problem reporting form provided on the website. After receiving your request for deletion of personal data, Osmile will confirm with you by email and inform you of its receipt of your message, and within the following 15 working days, Osmile will delete the related data to the greatest extent possible (with the exception of data for which retention is required by a law or regulation, and data in connection with improper or illegal use). IMPORTANT: Osmile may possibly be unable to completely remove your user account because of residual data left on the Internet after individual uses, and in such case, the account deletion procedure may possibly fail. In addition, to the extent permitted by laws and regulations, Osmile reserves the right not to accept a request for account deletion.
■ Effects of exercising rights
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